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Help Book

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Help Book Directory

This Help Book is a go-to guide for individuals and families in need of support.

 

Featuring a collection of trusted provincial resources, services, and contact information to help navigate challenges related to health, housing, finances, mental wellness, and more. Whether you're looking for emergency assistance or long-term support, these resources are here to help when you need them most.​

Helplines

Addiction Helpline

Help for problems with gambling, alcohol, tobacco, and other drugs.

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Phone: 1-866-332-2322

Hours: Available 24 Hours

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Alberta's One Line for Sexual Violence

Alberta's One Line for Sexual Violence is a toll-free talk, text, and chat service that provides emotional support, information, and referral to anyone who has experienced or been impacted by sexual violence. One Line can provide support in the moment while also connecting Albertans to the nearest sexual assault centre for access to specialized

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Phone: 1-866-403-8000

Text:  1-866-403-8000​

AlbertaQuits Helpline

Tobacco cessation counsellors can help you make a plan to quit, manage cravings, and stay on track.​

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Toll Free: 1-866-710-QUIT (7848)

Hours:  8:00am - 8:00pm (Monday - Sunday)​

Bullying Helpline

If you have trouble getting an immediate response please call 211. Advice or support on bullying. 24/hour/day. Online Bullying Helpline Chat from 8:00 a.m. - 8:00 p.m., 7 day/week available on website.​

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Toll Free: 1-888-456-2323 (press 2) 

Text:  310-1818​

Canadian Human Trafficking Hotline

The Canadian Human Trafficking Hotline is a confidential, multilingual service, operating 24/7 to connect victims and survivors with social services, law enforcement, and emergency services, as well as receive tips from the public. The hotline uses a victim-centered approach when connecting human trafficking victims and survivors with local​

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Toll Free: 1-833-900-1010

Hours:  24 hours, 7 days a week​

Canadian Mental Health Association Edmonton, Suicide (24 hr.)

A 24 hour CRISIS line providing immediate support. Call if you or someone you know is in crisis, contemplating suicide, feeling overwhelmed or experiencing abuse. For online crisis chat visit edmonton.cmha.ca.​

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Toll Free: 1-800-232-7288​

Caregivers Alberta (Caring for Caregivers)

Caregivers Alberta strives to empower caregivers and promote their well-being by providing resources, mental health support, and education for Albertans caring for family members or friends. No one chooses to be a caregiver, yet one million Albertans are currently living the caregiving journey without hesitation. At Caregivers Alberta, our role is to champion unpaid, family caregivers so that they can fulfill their roles in a healthy, sustainable way. We do this through advocacy and community-based partnerships across the province.​

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Toll Free: 1-877-453-5088​

Child Abuse Hotline

Call if you think a child is being abused or neglected by a parent or guardian. Visit Child Abuse Hotline.

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Toll Free: 1-800-387-5437​

Child Intervention Crisis Unit

To report concerns for the safety and well-being of a child.​

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Toll Free: 1-800-638-0715​

Family Violence Info Line

Call if you (or someone you know) are going through family violence or abuse if you have questions or want to find out about programs, resources and services. Online chat available from 8:00 a.m. - 8:00 p.m. on website.​

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Toll Free:  310-1818​

Emergency:  911

Hours:  24 hours, 7 days a week

First Nations and Inuit Hope for Wellness Lelp Line

The Hope for Wellness Helpline is available to all Indigenous people across Canada. Experienced and culturally competent counsellors are reachable by telephone and online chat 24 hours a day, 7 days a week. Both telephone and online chat services are available in English and French. Telephone support is also available upon request in: Cree; Ojibway (Anishinaabemowin) an Inuktitut. Supports in Cree, Ojibway, and Inuktitut are not available 24/7, so you may need to call in to find out the next time that a language-speaker will be available. ​

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Toll Free: 1-855-242-3310​

Chat On-Line:  https://www.hopeforwellness.ca/ce

Health Link

Health Link Alberta is a 24 hour a day, 7 day a week nurse telephone advice and health information service. Highly skilled Registered Nurses will provide you with advice and information about health symptoms and concerns that you or a member of your family may be experiencing. Health Link can also help you find appropriate services and health information. All call are confidential and free.​

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Toll Free:  811​

Hours:  24 hours, 7 days a week

Income Support Contact Centre

Financial help for Albertans who don't have resources to meet their basic needs (e.g., food, clothing, shelter).​

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Toll Free:  1-800-644-5135​

Hours:  24 hours, 7 days a week

Indian Residential School Crisis Line

A National Indian Residential School Crisis Line has been set up to provide support for former Residential School students. You can access emotional and crisis referral services by calling 24/7.​

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Toll Free:  1-866-925-4419

Kids Help Phone

Free, anonymous, confidential telephone and web counselling for youth in Canada. Live chat available on website at Kids Help Phone.​

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Toll Free:  1-800-688-6868​

Text:  686868

Mental Health Helpline

Provides toll-free, 24/7 telephone service, which offers help for mental health concerns for Albertans. Provides confidential, anonymous service, crisis intervention, information about mental health programs and services, referrals to other agencies if needed. Visit the website and click on Help in Tough Times for resources.​

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Toll Free:  1-877-303-2642

Peace River Women's Shelter

Our shelter offers women a safe and secure environment where they can access counselling, housing, childcare and other supports including outreach programs.​

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Crisis Line:  1-877-624-3466

Phone:  1-877-624-3466

Email:  admin@prrws.com

Website:  https://www.prrws.com​

Seniors' Abuse Helpline

Provides confidential, non-judgmental, and short-term crisis intervention, emotional support, and resources.​

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Phone:  1-780-454-8888​

Hours:  24 hours, 7 days a week

Sexual Assult Centre of Edmonton Support & Information Line

Crisis, support and information.​

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Phone:  1-780-423-4124​

Toll Free:  1-866-403-8000 (call or text)

Hours: 9:00am - 9:00pm

Suicide Crisis Help Line

If you are thinking about suicide, or you're worried about someone else, we want to help. Call or text 9-8-8 toll free, any time - lines are open 24/7/365. A safe space to talk, 24 hours a day, every day of the year.​

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Phone:  988 (call or text)

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